Companies should take a stance on important social issues to build a brand that consumers trust and respect.
Approaches to Social Responsibility Social Responsibility An organization can adopt a variety of approaches to social responsibility.
Social responsibility in this case, simply refers to the obligation of an organization's management to make decisions and take actions which would enhance the welfare and interests of the society as a whole.
According to the concept of corporate social responsibility, a manager must strive his hardest in order to achieve both organizational and societal goals. Marion, Social responsibility may be shown by the organization's determination to treat its customers, employees, and investors both in an honest and fair manner.
An organization's social responsibility may be ranked from the lowest to the highest stance, with the lowest being the obstructionist stance. It is then followed by the defensive stance, and the accommodative stance before it leads to the highest stance - the proactive. The diagram below illustrates a clearer picture of the different degrees in social responsibility: Obstructionist Stance An obstructionist stance is an approach to social responsibility in which firms do as little as possible to solve any social or environmental problem.
Griffin, These firms also often go against laws and ethics that are preset, and will do everything in their power to avoid being penalized for their mistakes. In other words, these firms avoid corporate social responsibility, while their managers engage in unethical and illegal behavior that they try to hide from organizational stakeholders and the society.
These firms also reflects mainly on economic priorities and try to stop whatever is going on. An example of the obstructionist would be Hertz. Hertz was the first rental car company to have reached an agreement with safety group, Consumers for Auto Reliability, calling on Congress to grant NHTSA authority to prohibit rental car companies from leasing, or selling recalled vehicles until those vehicles are deemed safe.
Emison, A tragedy in California, USAthat involved two girls, was mainly caused by a defective rental from Enterprise. Enterprise had known about the defect, but still chose to rent the vehicle without having it repaired first. The vehicle caught fire as they were driving down Highwaygot hit by an oncoming truck, and both girls were killed on the spot.
Emison, However, Emerson refused to be held accountable for the tragedy, and the two girls were blamed instead. Despite the tragedy, and Hertz's agreement with Consumers for Auto Reliability, the American Car Rental Association is still lobbying against this much reasonable rule.
Emerson, Through this, it is evident that Enterprise is an obstructionist company as it had refused to be accountable for its mistakes, but instead, placed the blame on two innocent girls who was not aware of the defect.
Defensive Stance The defensive stance is a social responsibility stance in which an organization does everything that is required of it legally, but nothing more than that. Griffin, For example, some companies provide their staff with a certain number of annual leave days as per required by the Employment Actand no more than that.
Managers of these firms rely only on legally established rules to take the most minimal position toward corporate social responsibility Anon 2, n. These managers often argue that nothing has been done wrong despite possible negative outcomes.
Nowadays, there are so many companies in the world, and all of them have their own ways of playing by the law. Companies like Camel, R. Reynolds, and Phillip Morris, all tobacco companies, are examples of companies that take a defensive stance to social responsibility. Anon 3, Camel, R.
Reynolds and Phillip Morris, all tobacco companies, do place warnings on the cigarette packs. Were it not for the law, these companies would not place warnings on the pack.
Hence, in countries where this is not the law, they will go all out to sell their products, even if that means discarding their warnings. They will not advertise the risks involved with the products on purpose, fearing that consumers will not buy them.
Anon 3, 3. Accommodative Stance A firm that adopts the accommodative stance usually meets its legal and ethical obligations, but will also go beyond their obligations in selected cases. Griffin, These firms generally accept social responsibility while it tries to satisfy economic, legal, and ethical criteria.
They will also be more than willing to provide information and facts to interested parties without trying to shield information.What is the meaning of obstructionist stance?
Obstructionist stance is to obstruct get in the way of, or stop something. An organization which holds an obstructionist stance “tries to block and stop what is going on” and avoid corporate social responsibility (Steege, , Slide 9).
By propagating ideologically inspired amoral theories, business schools have actively freed their students from any sense of moral responsibility.
Jun 29, · Corporate responsibility is an essential component of business in today's world. Business leaders must not only be cognizant of social issues, . A company that takes an obstructive stance toward social responsibility attempts to defend its economic priorities by blocking any attempts to point out the company's lack of social responsibility.
An obstructive company does not make social responsibility an effort, instead making profits . Only the General Conference speaks for The United Methodist Church. When the lay and clergy delegates to General Conference approve a statement, it is published in the Book of Discipline and/or the Book of Resolutions.
These words come from the people of The United Methodist Church. The following stances and behaviors characterize the administration of official Fujifilm social media accounts.
Social media is defined as internet or web technology media for use by a large undefined number of individual users by which to communicate through the posting of information.